Book your stay at Devonshire House Bed & Breakfast
Devonshire House General Guidance & Cancellation Policy
Rates & Deposits
Rates are quoted in South African rand.
Rates are subject to confirmation and availability and may change without prior notice.
Reservations are subject to terms and conditions on check-in.
We require a 50% deposit on booking, the balance on arrival – cancellation policy applies.
During peak periods a higher deposit may be required.
One-day reservations to be paid in full.
Full payment is required before or on arrival.
Bookings made in less than 3 days before arrival must be paid in full.
As we are a small business, you will understand that cancellations have a significant impact on us. The tourist season is short, and because of this, we have to adopt a cancellation policy that ensures our B&B remains viable as a business and remains open for guests to enjoy in the future.
By making your reservation, we agree to keep a room or rooms available to you, to the exclusion of all others, for the dates you have requested. In return, we rely on guests who have made reservations in advance to give us fair notice of cancellation.
Personal details requested on the booking are for our ‘sole’ use and are not passed on to any 3rd party except where we make inquires for and on your behalf at another establishment.
We strongly recommend that all guests obtain suitable Travel Insurance to provide suitable cover in the event of cancellation.
Verbal and email bookings are binding as a confirmation of the booking.
If cancelled or modified up to 30 days before the date of arrival, no fee will be charged.
If cancelled or modified up to 20 days before the date of arrival, 25 percent of the total price of the reservation will be charged.
If cancelled or modified up to 5 days before the date of arrival, 50 percent of the total price of the reservation will be charged.
In case of no-show or premature departure, the total price of the reservation will be charged – no refund is possible.
We trust that our guests will consider this to be a fair and reasonable policy and confirmation of a reservation shall imply acceptance of these terms.
Damages and Breakages
Please take care when staying at Devonshire House. All of the fixtures and fittings are Devonshire House property and we ask that you respect them. Whilst we do appreciate that accidents can happen, we do have to maintain the high standard of our rooms for all guests. You are responsible and liable for any breakages or damages, which you cause to the room or its contents (accidental or deliberate). This includes spillages of food and drinks on bedding and carpets. We ask that you report any incidents as they occur. If there are any spillages on the carpets or bedding, please let us know immediately so we can hopefully clean them up quickly without them becoming ruined. All damages and breakages must be paid for before your departure. If you depart and do not notify us of any damages or spillages, we will charge your card retrospectively for these damages. If we find that a room requires excessive cleaning after you have departed, we reserve the right to make a charge to cover the additional cleaning time required. In the event that you lose the door keys given to you whilst you stay with us, a charge will be made to cover replacement locks, as we always replace the door locks to maintain the security of Devonshire House.
We operate a strict non-smoking and non-vaping policy throughout the building.
We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions unless proven to be caused by a negligent act by ourselves.
Right of Admission will apply.
If you have a friend staying over, we need to be informed please and the applicable rate will be charged and needs to be paid before the stay.
A guest visiting in your room is treated as a paying guest – please use the area allocated for arranged visitors. This is for your and our safety.